Desk Adjuster - Fully Remote
Full Time • Fully Remote - US
Responsive recruiter
Benefits:
- 401(k)
- Health insurance
- Paid time off
Property Desk Adjuster
Reports to: Manager, Public Adjuster (MPA)
Location: Remote
Location: Remote
Come Contribute and Champion the Truth.
At Allied Public Adjusters, we’re raising the bar for how property claims are handled in this industry. Since 1997, we’ve advocated for policyholders with expertise, rigor, and integrity. We don’t just write estimates—we pursue truth, guide clients, and drive results.
Each team of Public Adjusters (PAs) is led by a Manager, Public Adjuster (MPA), who owns the development, execution, and accountability of their unit. If you’re a detail-oriented and ambitious professional, this is your next step.
Our Core Values
We show up with G.R.I.T.
Go-Getters • Relationship Builders • Intelligent Experts • Truth Champions
Go-Getters • Relationship Builders • Intelligent Experts • Truth Champions
Role
The Property Desk Adjuster is responsible for investigating, evaluating, and assisting in the resolution of property insurance claims on behalf of policyholders from a remote or office-based setting. This role involves direct and consistent contact with clients, collecting and analyzing documentation and facts, determining coverage and ensuring timely and fair resolution of clients’ claims in accordance with the company guidelines and compliance requirements.
You will be a part of daily team learning sessions, weekly 1:1s, and case strategy while holding yourself to the highest professional standards. You’ll work closely with the Manager, Public Adjuster, to ensure SOPs, expectations, and performance remain first class for our clients.
Responsibilities
- Handle residential and commercial property claims via phone, email and internal systems.
- Review claims documents, policy forms, photographs, estimates and other supporting documentation during the course of each investigation.
- Determine coverage in accordance with the policy as provided by the insurance carrier.
- Negotiate and resolve matters within designated authority levels.
- Communicate professionally with clients, insurance companies, contractors, and vendors.
- Accurately document claim files with relevant findings.
- Coordinate with Public Adjuster(s) and Manager, Public Adjuster (MPA) to determine strategy for claims resolution.
- Maintain compliance with internal and external compliance standards.
- Meet productivity, quality and customer satisfaction goals.
- Reinforce Allied’s G.R.I.T. culture across every interaction and file.
Requirements
- Associate’s or Bachelor’s Degree preferred.
- 3-5+ years of experience in property claims adjusting.
- Technical knowledge of property insurance policies, Xactimate, and construction scopes.
- Field inspection and negotiation experience preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Office and claims management systems.
- Alignment with Allied’s claims philosophy and G.R.I.T. core values.
Reports to
Manager, Public Adjuster (MPA)
Growth Opportunities
High-performing MPAs are prime candidates for future roles such as Public Adjuster or leadership positions.
Base Salary
$50,000 - $85,000 DOE
Compensation & Benefits
- Competitive base salary + performance-based bonus tied to team KPIs and Company goals
- Health & dental insurance
- 401(k) with 3% non-elective employer contribution
- Mileage reimbursement and company provided electronic equipment
- Paid holidays and generous PTO
- Training and professional development opportunities
Our Core Values
We Show Up with G.R.I.T.—Every day. Every decision. Every claim.
- Go-Getters: We pursue truth and fairness with rigor and expertise. We are proactive, responsive, and committed to professional service.
- Relationship Builders: We nurture relationships based on mutual respect—challenging insurers when we must and helping them when we can. All in the spirit of resolving claim matters fairly.
- Intelligent Experts: We work to achieve mastery of our respective crafts, trusting our teammates to do the same. By focusing on core competencies, we create a team stronger than the sum of its parts.
- Truth Champions: We pursue truth above all else. To champion our clients’ interests most effectively, we seek precisely what is owed. Nothing more, and absolutely nothing less.
Final Thoughts
This role isn’t about coasting on your experience—it’s about transferring it. We’re looking for professionals who obsess over results and seek growth. If that’s you, let’s talk.
This is a remote position.
Compensation: $50,000.00 - $85,000.00 per year
About Us
Let’s right what’s wrong.
Any public adjuster can take on your claim–but not just anyone can do right by your cause. Allied raises the bar when it comes to delivering for our clients. We start by bringing the power of our expertise and a network of contacts built over decades of serving the public. We take the right approach to evaluating your loss and work with your insurance company to resolve your claim.
The right experience, handling every kind of claim
The right experience, handling every kind of claim
Over more than three decades, we’ve seen it all and helped clients become whole again after every imaginable kind of loss. And a few we never imagined.
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Competitive salary commensurate with experience.
Annual bonus plans
401k (3% non-elective).
Health and dental insurance options.
Car & phone allowance.
Generous paid holidays paid time-off policy.
Career advancement and development opportunities.
Long term disability
Life insurance and accidental death coverage